Return Information

Thank you for choosing Be Extra Everyday for your headband needs. We appreciate your trust in our products, and we want you to be completely satisfied with your purchase. If, for any reason, you need to return an item, we've got you covered with our 30-day return policy.

 

1. Returns Eligibility: You have 30 calendar days from the date of receiving your order to request a return. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.

 

2. Initiate a Return: To initiate a return, please contact our customer support team at support@beextraeveryday.com. Provide your order number and a brief explanation of the reason for the return. Our team will guide you through the return process.

 

3. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping service and consider purchasing shipping insurance for your returns.

 

4. Refund Process: Once we receive your returned item and verify its condition, we will initiate a refund to your original method of payment. Please note that shipping costs are non-refundable.

 

5. Exchanges: If you would like to exchange an item, please contact our customer support team to discuss the details. Exchanges are subject to product availability.

 

6. Damaged or Defective Items: If you receive a damaged or defective item, please reach out to us immediately at support@beextraeveryday.com. We will work promptly to arrange for a replacement or a refund, and we will cover the return shipping costs in such cases.

 

7. Contact Information: If you have any questions or concerns about our return policy, please don't hesitate to contact us at support@beextraeveryday.com. We are here to assist you.

 

8. Changes to the Return Policy: We reserve the right to update our return policy to align with changes in our business practices and services. Any updates will be communicated on our website, and the last update date will be indicated.